How do I opt out of Upgraded Refund Terms in my shops?

in this guide, you’ll read how to turn off the upgraded refund terms option for your ticket buyers in your shops the upgraded terms cover incidents that may inhibit a ticket buyer from attending an event, such as a covid 19 infection you can find a complete overview of the upgraded terms here https //refundable me/extended/en upgrading is always optional for your ticket buyers we recommend keeping this feature on, so your visitors always have the choice to upgrade their refund terms however, you can turn the feature off at any time by going to your dashboard and deactivating it manually to do so, follow these steps 1\ go to your backstage https //backstage tixify live/login 2\ on the left side of the screen, click on ‘company settings’ 3 3 select ‘ company information ’ from the drop down menu 4\ toggle ‘upgraded refund terms’ off if you have any further questions or feedback, please contact us through the chat on the right, or by sending an email to mailto\ support\@tixify live