Tickets

How do I create group tickets?

3min

This guide will teach you how to create group tickets, which can be used for promotional reasons, or because your event is for groups only.

As an event organiser, you’ll likely want to have a variety of tickets available for your visitors. An example of this could be ‘Early Bird’-tickets and all the variants thereof. By offering group tickets (perhaps with a small discount) you can lure more people to your event. In this guide, you’ll learn how to create group tickets for your visitors.

How do I create group tickets?

1. Go to your ‘Backstage’ and select ‘Events’2. On this page, you’ll see a list of all your events. All you have to do now is select the event you would like to create group tickets for; you can do this by clicking on the blue ‘Edit event’ button beside the specific event.

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3. On the left of your screen, you’ll see five icons, one of which is a ticket (second from above). By clicking on this icon, you’ll be redirected to a page where you’ll be presented with an overview of your tickets.

4. On this page, you can create new tickets by clicking on ‘New ticket’ in the top-right corner, or you can edit an existing ticket by clicking on ‘Edit’ beside the ticket’s name. 

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Essentially, a group ticket is a batch of individual tickets sold in a set. It’s up to you to decide how many tickets you want to sell in a set - for our example, we’ll assume you want a group ticket for five people. 5. When creating or editing a new ticket you can allow yourself to sell tickets in sets by clicking on ‘More options’ and toggling on both the ‘For sale in increments of’ and ‘Minimum number of tickets per order’ functions. 

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6. Make sure to give your ticket a clear name and description so your ticket buyers know they’re purchasing a group ticket. You’ll also want to set the price of your ticket to match your standard ticket price. In this case, let’s say the tickets are €20,- each, then all you need to do is set the ticket value to €20,-. You might also choose to set the value slightly lower to incentivise your visitors to buy group tickets and bring their friends. 7. The next step is to decide how many tickets you want to sell in a set - we’re using five in this example, but obviously, you would use the value you think will work for your event. You can set the value by entering the amount you want into the ‘For sale in increments of’ field. 8. Make sure to enter the exact same value into the field for ‘Minimum number of tickets per order’, this ensures that customers cannot subtract individual tickets from the group ticket and no mistakes are made.

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Thanks for reading, if you have any feedback or questions about these guides, please contact us through the chat in the bottom-right of your screen or through [email protected] .