How can I collect visitor information per ticket?
In this guide, we’ll show you what options you have when it comes to collecting visitor information per ticket.
In an earlier How do I create my own visitor questions? article we went into depth about how you can manually generate visitor information by asking specific questions. In this (shorter) guide, we’ll show you how to collect (personalised) visitor information per ticket.
1. Go to your ‘Backstage’, select ‘Events’.
2. Choose which event you would like to collect extra visitor information for by clicking on the blue ‘Edit event’ button to the right.
3. On the left, you’ll now see five different icons; by selecting the ticket icon you’ll be able to make changes to your tickets, such as what visitor information you want to collect per ticket.
4. Now can choose to edit an existing ticket by pressing the ‘edit’ button beside the ticket’s name. You can also create a new ticket by clicking on the blue ‘New ticket’ button in the top-right corner.
5. Regardless of whether you create a new ticket or edit an existing one, you’ll end up on the same page where you can set up your tickets. This page includes the option to collect additional visitor information. To do so, click on ‘More options’ in the top-right corner and select ‘Additional visitor information’.
6. If you click on the ‘Additional ticket information’ drop-down menu, you’ll see a list of possible fields that you can ask or require your visitors to fill in. Toggle on the options that correspond with the type of information you would like to collect; this could be ‘First name’, ‘Last name’ or ‘City’ for example.
7. You can also add your own custom visitor information.
Please read more on how to create it here How do I create my own visitor questions? Where we go more in detail how you can generate very specific custom questions.
8. Once your custom ‘New visitor information’ is created, you will be able to to select it in the drop-down menu.
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