How do I upload a custom ticket image?
Learn how to customise the tickets of your events by adding your personal image.
In the past, we allowed you to design your tickets by creating a custom design in line with our ticket template. However, we wanted to make the process of personalising your tickets easier. We were able to achieve this by simplifying the dimensions of the ticket design to a square.
To create your own ticket image simply start by creating a square image - we recommend you to set at least 1000 * 1000 px - add any content you want to show and make sure that it fills the space and export or save the file as a .jpg, .png or .pdf file.
Once you have your ticket image ready to go, there are three ways to upload your custom ticket images:
- Per ticket type
- Event-wide
- Company-wide
1. Click on ‘Manage’ in the menu on the left side of the ‘Backstage’, choose ‘Events’, select the correct event and click on the blue ‘Edit event’ button.
2. Go to ‘Tickets’ by clicking on the icon of the ticket stub on the left, and click on 'More', where you can choose 'Upload custom ticket image'.
3. If there is a ticket image selected already, make sure to click on ‘Delete template’ first. Otherwise, click on ‘Choose files’ and select the file on your computer.
Once you've uploaded the file, a preview will render. If you're happy with the result, you're ready to sell your tickets!
1. Click on ‘Manage’ in the menu on the left side of the page, choose ‘Events’ and select the correct event.
2. Choose the event you would like, and click on the blue ‘Edit event' button.
3. Now you're in the 'Event settings', you can click on the 'More options' icon and toggle on the 'Custom ticket image' option. You can then upload your ticket image by clicking on the new ‘Upload custom event-wide ticket image’ button.
4. If there is a ticket image selected already, make sure to click on ‘Delete template’ first. Otherwise, click on ‘Choose files’ and select the file on your computer.
1. Click on 'Company settings' and then select 'Preferences' from the drop-down menu.
2.Click on the'Upload custom company-wide ticket image' button.
3. If there is a ticket image selected already, make sure to click on ‘Delete template’ first. Otherwise, click on ‘Choose files’ and select the file on your computer.
If you have feedback or questions about these guides, please contact us at [email protected] .