Ticket Shop
How do I upload a custom ticket image?
5min
learn how to customise the tickets of your events by adding your personal image in the past, we allowed you to design your tickets by creating a custom design in line with our ticket template however, we wanted to make the process of personalising your tickets easier we were able to achieve this by simplifying the dimensions of the ticket design to a square custom ticket image templates to create your own ticket image simply start by creating a square image we recommend you to set at least 1000 1000 px add any content you want to show and make sure that it fills the space and export or save the file as a jpg, png or pdf file once you have your ticket image ready to go, there are three ways to upload your custom ticket images per ticket type event wide company wide uploading a custom ticket image per ticket type 1 click on ‘manage’ in the menu on the left side of the https //backstage tixify live/login , choose ‘events’ , select the correct event and click on the blue ‘edit event’ button 2\ go to ‘tickets’ by clicking on the icon of the ticket stub on the left, and click on 'more' , where you can choose 'upload custom ticket image' 3\ if there is a ticket image selected already, make sure to click on ‘delete template’ first otherwise, click on ‘choose files’ and select the file on your computer once you've uploaded the file, a preview will render if you're happy with the result, you're ready to sell your tickets! uploading an event wide custom ticket image 1 click on ‘manage’ in the menu on the left side of the page, choose ‘events’ and select the correct event 2\ choose the event you would like, and click on the blue ‘edit event' button 3\ now you're in the 'event settings' , you can click on the 'more options' icon and toggle on the 'custom ticket image' option you can then upload your ticket image by clicking on the new ‘upload custom event wide ticket image’ button 4\ if there is a ticket image selected already, make sure to click on ‘delete template’ first otherwise, click on ‘choose files’ and select the file on your computer uploading a company wide custom ticket image 1 click on 'company settings' and then select 'preferences' from the drop down menu 2\ click on the 'upload custom company wide ticket image' button 3 if there is a ticket image selected already, make sure to click on ‘delete template’ first otherwise, click on ‘choose files’ and select the file on your computer if you have feedback or questions about these guides, please contact us at mailto\ support\@tixify live