Entrance Management
How do I use the ticket scanner app?
2 min
find out how to use our scan app our scan app provides you with the possibility of scanning your visitors’ tickets quickly and with ease, whether they're physical or digital you’ll be able to see which visitors have already checked in and what kind of ticket a visitor is using how do i use the ticket scanner app? 1\ go to the tixify 'backstage' https //dashboard eventix io/signupin?domain=https%3a%2f%2feventix io\&locale=en gb\&page=https%3a%2f%2feventix io%2fhelp%2fhow to use ticket scanner app#eaid=d7f80005 c72a 4174 87e8 d4c2c90b787d 2 go to 'entrance management' and then click on ‘scanner logins’ 3 then select the events for which you would like to edit the logins 4 click on ‘show login’ next to the scanner name and you’ll find a username and password as well as a qr code 5 use either the login details or the qr code to log in on your phone and wait until it is synchronised keep in mind that you need an internet connection to log in to the app once you have logged in, you no longer need an internet connection, however, we advise that you maintain a steady internet connection nonetheless now you're all set to start scanning tickets just click ‘scan tickets’ on your phone to scan your visitors’ tickets very important if you're logging in on a separate day, make sure you completely log out first to do this you should shut down the app entirely then re open the app, scan the qr code and log in again now you're ready to scan tickets once again! thanks for reading, if you have feedback or questions about these guides, please message us through the live chat or contact us at mailto\ support\@tixify live