Online promotion
How do I manage promotional codes?
8 min
find out how you can use discount codes as a promotional tool or as a reward for your loyal visitors we think it's nice to do something special for your visitors every once in a while doing so can make them remember you more fondly and perhaps even help persuade them to visit your event again! promotional codes are a perfect example of this while ordering tickets through your ticket shop, visitors can use promotional codes to receive the discount you offer these discounts are applied through the 'enter a promotional code' field at the bottom of your ticket shop if your promotional code input isn't visible, make sure you didn't accidentally hide it while styling your ticket shop you can read more about styling your ticket shop here if your promotional code input isn't visible, make sure you didn't accidentally hide it while styling your ticket shop you can read more about styling your ticket shop here how do i change the colours of my ticket shop? how can i use my promotional codes? there are several ways to use promotional codes, it just depends on your preferences would you like to use the same discount codes for multiple events? no problem what about a promotional code that is only valid for a particular day, event or show? no problem all you need to do is follow these steps 1 go to your 'backstage' https //backstage tixify live/login , click on ‘manage’ in the menu on the left and then select ‘promotional codes' 2 click on ‘new’ to create a new campaign 3\ now you can give your campaign a name and start tweaking your settings there are three different types of discounts you can choose from fixed discount this option lets you determine the total amount of discount subtracted from the original price percentage discount this option lets you set a specific percentage of discount given to the ticket buyer new price this option lets you determine what the new price will be that the visitor has to pay for a ticket 4\ in the same menu, you’ll be able to determine the period during which the promotional codes will be valid don’t forget to select the products the discount will be valid for to do so, click on ‘discounted products’ and select the tickets make sure to hit ‘save’ 5\ when you have finished the campaign settings, you will be redirected to a page where you can start setting up the codes however, if you want to access this page you can do so by pressing the ‘promotional codes’ icon in the manage promotional codes settings menu 6\ here you are given the choice between generating the codes, creating your own code and more there are two options here which are important reused across orders this lets you determine how many individual orders can be placed with the use of the promotional code reuse per order this lets you determine how many tickets can be purchased per order with this promotional code the ‘do you want to generate codes manually?’ option is toggled off by default as this can be a time consuming process if you would like to generate your own promotional code (e g in order to convey a more personal message) you can toggle the option on 7 once you click on ‘save’, you will receive an overview of your promotional codes this overview allows you to edit, disable or delete your tickets your generated discount codes can be downloaded as a csv on the bottom right 8 if you would like to check which codes have already been used, go back to the 'backstage' https //backstage tixify live/login press the button ‘orders’ and go to the ‘order list’ here you’ll see which customer used a code and which code it was thanks for reading, if you have feedback or questions about these guides, please contact us at mailto\ support\@tixify live