Emails
1 min
All emails generated by Tixify can be fully customized using your own HTML templates. This feature is not available directly in your dashboard and must be activated by a support representative.
You can replace the following e-mails with your own HTML template:
- Booking Confirmation: Sent after a transaction is successfully completed. It can also be triggered manually from the transaction details.
- Reservation Confirmation: Sent when tickets are successfully reserved through Purchase Intents. Learn more about Purchase intentsValeriia Cherevyk
- Reservation Rejection: Sent when a Purchase Intent is rejected.
- Ticket Dispatch: Sent after a transaction is successfully completed.
- Personalization Reminder: Sent automatically X days before the event to all ticket buyers whose tickets still have the status Details Required. Learn more about personalization Valeriia Cherevyk
- User Invitation: Sent to a new user when they are granted access to the Tixify dashboard.
- Reset User Password: Sent to dashboard users who request a password reset.
- Free Tickets: Sent through the Free Ticket module after a free ticket has been created.
- Resend Tickets: Sent manually from the ticket details.
- Coupon Invite: Sent to the selected customer via a coupon import.
- Verify Customer: Sent to the customer after creating a new customer account.
- Reset Customer Password: Sent to customers who want to reset their password.
- Ticket Transfer: Sent to the invited customer when tickets are transferred.
Note: This feature requires the Custom E-Mails module and a custom email domain.