General Setup
Users & Roles
Users with access to your Tixify seller account can manage events, view stats, change settings, or use the POS app. You can control what they can do by assigning specific roles.
Customer Accounts
Customer Accounts are dedicated profiles in your shop that connect ticket buyers with the organizer . Instead of treating each purchase as a separate event, accounts link a customer’s identity to all their past purchases, interactions, and preferences.
Fees
Fees can help generate extra revenue or track specific ticket components. They can be set as either fixed amounts or percentage-based .
Checkout Steps
With Checkout Steps, you can customize your checkout flow and guide customers step by step through the purchase process. It gives you the flexibility to design the sales journey exactly how you want—choosing which tickets, products, or vouchers appear at each step, and adding descriptive text or images along the way.