Customer Accounts

customer accounts are dedicated profiles in your shop that connect ticket buyers with the organizer instead of treating each purchase as a separate event, accounts link a customer’s identity to all their past purchases, interactions, and preferences accounts provide valuable insights and efficiency for organizers, while offering a smoother, low friction experience for customers all general account settings are available at settings → sales → accounts tixify supports accounts managed on the platform as well as single sign on via docid 5x ku5yhczy5cwebdnbhg this setting requires the module accounts to be activated please contact the customer experience team to support with activating the module and assisting with set up benefits for the organizer 📈 customer insights get a full view of buyer behavior, enabling precise segmentation, detailed purchase history analysis, and accurate measurement of marketing campaigns 🏷️ data leverage accounts are required for using tags, improving reporting and supporting complex workflows ⭐ brand & loyalty personalized accounts strengthen your brand and help build long term customer loyalty and lifetime value 🛠️ feature enabler many high value features require accounts, including customer payment methods, subscriptions, vivenu native resale, ticket transfers, and ticket upgrades 🛡️ security accounts support strong verification to prevent fraud and are required for managing season ticket holders benefits for the ticket buyer ✨ effortless experience all event data and purchase history are stored in one place, reducing friction and clicks future checkouts are faster because buyer information is saved 📲 better self service buyers can manage their tickets, handle transfers, and update their details themselves, which greatly reduces support requests