Roles & Permissions

roles let you control what each user can do in your seller account for example, you can decide who can change settings or view statistics predefined roles are available and can be combined as needed admin admin unrestricted access to the seller account can view, edit, and create everything support specialist support specialist suitable for ticket buyer support, pos, or access control staff access to customers, transactions, tickets, and the support module can manage tickets and transactions, including cancellations cannot make settings changes or view statistics what support specialist can see? home event listing, no statistics transactions transaction listing, actions per transaction, no exporting and no internal transactions events event listing, no settings or statistics tickets ticket listing, actions per ticket, scanning, no exporting and no complimentary tickets ticket transfer listing, actions per transfer customers customer listing, edit customers, no exporting purchase intents listing, actions per purchase intent, no exporting, cannot create intents match bank transfers subscriptions subscription listing, actions per subscription support sales manager sales manager suitable for pos staff who need to make and manage bookings can manage transactions and customers cannot make settings changes or view statistics what sales manager can see? home event listing, no statistics transactions transaction listing, limited actions per transaction, no exporting, no internal transactions, no cancellations events event listing, no settings or statistics customers customer listing, no editing, no exporting purchase intents listing, limited actions per purchase intent, create intent, import, no exporting, no editing attendee manager attendee manager suitable for on site staff on the day of the event can view and export tickets cannot make settings changes or view statistics what attendee manager can see? home event listing, no statistics events event listing, no settings or statistics tickets ticket listing, limited actions per ticket, exporting, no ticket creation, no editing ticket transfer listing, limited actions per transfer, exporting, no editing analyst analyst suitable for accountants, marketers, or analysts can view and export all data cannot make settings changes what analyst can see? home event listing, statistics transactions transaction listing, exporting, no actions, no editing events event listing, statistics, no editing tickets ticket listing, exporting, no actions, no editing ticket transfer listing, exporting, no actions, no editing subscriptions listing, exporting, no actions, no editing statistics reports save, export accounting account balance, settlements, invoices event manager event manager suitable for operational staff can manage events and sales and make settings changes cannot view customer data, statistics, or reports what event manager can see? home event listing, no statistics events event listing, editing, no statistics purchase intents strategies, editing, no listing discounts coupons, importing, exporting, creating developer developer suitable for developers and external partners can view and manage api keys and payment gateways cannot view or edit data through the dashboard note data can still be viewed and edited via the api what developer can see? webhooks create, edit, statistics api keys create, edit marketplace create, no external apps pos access pos access in the pos access section, you can individually determine for each user whether and to which cash registers they should have access pos access can be combined with dashboard roles but can also be used separately for cash register staff a user can have access to any number of pos