Getting Started
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Advanced Settings
General Settings
8 min
information 1 clicking edit will provide you the ability to make changes to the specific advanced settings for each of the ticket types step 13 2 you can add description to your ticket step 14 personalization 1 the personalization process requires collecting the name of each individual ticket holder—not just the purchaser each ticket is then stored with the corresponding name if this option is enabled, you can also setup the repersonalization fee step 16 2 data fields (also known as extra fields or additional fields) are additional queries or pieces of information that can be collected during a transaction or stored in customer records step 17 expiration 1 expiration option allows you to set the limit when your ticket can be used this is useful for example in cases when you put the strict rules when the customer can attend the event after the expiration the ticket cannot be scanned/used step 18 tracking 1 tracking allows you to assign specific tags to all customers who purchase a particular ticket type these tags can then be used to create custom reports, develop targeted sales strategies, send personalized emails, and much more step 19 scan settings 1 during check in, the process is visually highlighted to indicate the next actions these settings can be configured on the access control device step 20 2 determine how many times an individual ticket can be scanned this setting is useful for controlling entry—for example, allowing a ticket to be scanned only once for single entry events, or multiple times for events where re entry is permitted by default and if not adjusted, all tickets can be scanned just once step 21 3 by using price categories , your access control device will display a popup notification to verify specific documents, e g student id, local id etc new price categories can be setup in the seller settings > access control > integrations step 22 cancellation option 1 determine if you allow ticket cancellations step 23 rebooking 1 decide if you allow customers to rebook their ticket specific rebooking strategies can be configured in seller settings > rebooking strategies step 24 ticket transfer 1 you can allow customers to transfer and retransfer their tickets step 25 ticket upgrades 1 upgrades allow customers to exchange their tickets for a different ticket within the same event step 26