Fee Schemes

fee schemas let you configure complex fees with precision they allow you to define and apply specific fees to certain tickets or events use cases individual fee labels display different fees with their own labels variable tax rates apply different tax rates to different fees fees included in ticket price include fees in the ticket price so they aren’t shown separately to customers differentiated fee structures use different fee structures for different tickets or events and more… fee schemas are made up of individually defined fees, and the number of fees can be set flexibly for each schema once defined, a fee schema can be applied to organizer settings , specific events , or individual ticket types a fee schema does not replace standard fees standard fees are still added on top of any fees defined in the schema fee schemes 1 in seller settings click on "fee schemes" step 1 2 list of already created schemes can be found on the left step 2 3 click on "create" step 3 4 choose a name for the schema this name is used solely for internal purposes and is not visible to the ticket purchaser step 4 5 click on "add fee" step 5 excluded fees excluded fees are fees that are displayed separately to the customer and added to the ticket price these fees appear in the checkout cart the following settings can be configured for excluded fees name set a name for your fee this can optionally be shown to the ticket purchaser or be visible only for internal use step 7 level determine whether this fee should be changed per ticket, per cart or per hard ticket step 8 exposed enable this switch to show the fee name to the ticket purchaser if this option is not active, the fee will only be shown under the "fees" without specific labeling step 9 included disable this switch to use exclusive fees step 10 service type optionally, set a service type for specific tax calculations step 11 conditions specify at which ticket or cart value a certain fee amount is applied note that setting a minimum of 0 will apply the fee to 0eur tickets or 0eur carts an unlimited number of conditions can be added step 12 included fees included fees are not listed separately in the checkout but are already included in the ticket price these fees are not visible to the customer and are primarily used for internal accounting purposes the following settings can be configured for included fees name set a name for your fee this name will only be visible internally step 15 level determine whether this fee should be charged per ticket, per cart or per hard ticket step 16 exposed this feature is not available for included fees step 17 discountable enable this feature if discounts should also be applied to this fee discountable fees will be reported as such in financial reports if a fee is not discountable, the discount on this fee will be shown as a separate item step 18 calculation base select the desired calculation for the fee step 19 as net determine whether the fee should be calculated as net or gross step 20 service type click on "payment fees" step 21 conditions specify at which ticket or cart value a certain fee amount is applied note that setting a minimum of 0 will apply the fee to 0eur tickets or 0eur carts an unlimited number of conditions can be added step 22 calculation base onto base price the fee is calculated based on the ticket price as set in the event settings and added to the price at checkout other fees are not considered in this calculation onto base price residual the fee is calculated based on the ticket price including previously calculated fees, and then added to the price at checkout the order in which fees are considered depends on their sequence in the settings within base price residual the fee is calculated based on the ticket price minus previously calculated fees it is not added on top of the ticket price but is included as part of it the order in which fees are considered depends on their sequence in the settings the calculation always relies on the "base component," which corresponds to the ticket price minus the previously calculated fees within base price the fee is accounted for within the ticket price and not added on top of it therefore, it is included as part of the ticket price other fees are not considered in this calculation after this calculation, the ticket price consists of the fee components and a "base component," which corresponds to the ticket price minus the fees activating fee schemes fee schemes can be activated at various levels to ensure maximum flexibility with minimal effort seller level at the organizer level, you can define a fee schema that overrides the default organizer settings this allows you to apply specific fees to selected events configure this under settings → finances → fees event level at the event level, you can define a fee schema that overrides the organizer level settings this allows you to apply specific fees to selected events set this up in event settings → charges → dynamic fees ticket type level for more precise control, a fee schema can be applied to a specific ticket type this setting overrides all organizer and event level settings set it up in event settings → ticket categories → ticket settings → sales