General Setup
Customer Accounts
Enforce Authentication
3 min
this setting lets you choose whether customers must create an account to buy tickets or if guest checkout is allowed enforce authentication options disabled no customer account is needed & customers do not need to sign in to pruchase tickets they can instead use the guest checkout prevent checkout the customer must have an account and be signed in to open the checkout guest users can therefore see events and event descriptions, but cannot see ticket categories & types, availability and prices prevent details submit the customer can add items to their order as a guest, hoever they have to sign in first to enter their address and payment info and finalize the order the authentication settings can be overwritten on an event level (navigate to events > select event > sales > general > authentication ) if docid\ wgmox21fjjpazamwtnz9r is enabled in your shop, the authentication settings can only be set on a seller level and not be configured differently per event