---
title: Enforce Authentication
slug: ticketing/enforce-authentication
docTags: 
createdAt: 2026-01-20T15:29:13.581Z
---

This setting lets you choose whether customers **must create an account **to buy tickets or if **guest checkout** is allowed.



![](https://api.archbee.com/api/optimize/dK0X2LiBPFYc6UPuSrcDi/9nEh4vEoo254Bij6P6CvE_dashboard-2026-01-20-at-43035-pm.jpg)

## Enforce Authentication options

**Disabled**

:::BlockQuote
No customer account is needed & customers do not need to sign in to pruchase tickets. They can instead use the guest checkout.
:::

**Prevent checkout**

:::BlockQuote
The customer must have an account and be signed in to open the checkout. Guest users can therefore see events and event descriptions, but cannot see ticket categories & types, availability and prices.
:::

**Prevent details submit**

:::BlockQuote
The customer can add items to their order as a guest, hoever they have to sign in first to enter their address and payment info and finalize the order.
:::



The Authentication settings can be overwritten on an event level. (Navigate to **Events --> **select Event **-->** **Sales --> General --> Authentication.)**

:::hint{type="warning"}
If [Multi-Event Checkout](docId\:WGmOX21fjJpaZamWTNz9R) is enabled in your shop, the authentication settings can only be set on a seller level and ***not ***be configured differently per event.
:::