Getting Started
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Access
Access via tags with automatic redirection
2 min
customers can be automatically granted access to secret shops and alternative offers by defining specific customer groups, a customer is redirected to the secret shop as soon as they open the checkout for your regular event this eliminates the need to share urls—customers can visit the regular shop and will be automatically redirected to the secret shop offers this feature is especially useful when many customers need access to the secret shop, making manual url distribution impractical in such cases, you can import all customer email addresses into the system and assign the corresponding tags examples of use customers from specific cities or countries can access local promotions or discounts customers whose birthdays fall within a certain period get special offers vip members or loyalty program members can purchase tickets before the general public staff members get free or discounted tickets for company events and more note data saved for a customer without an account will be retained if the customer later creates an account using the same email address remember! customer segment can only be enabled when enable checkout is turned on, as the system needs to determine eligibility before the order process begins additionally, tags can be automatically assigned to customers through the ticket type settings when tickets are purchased this is ideal for new customers, as the system can assign tags without any manual intervention